When you purchase a McAfee product and download it via mcafee.com/activate you expect it to scan for viruses and malware. However, due to any reason, it might start giving you glitches and not perform the real-time scanning task that it is ought to do. In that scenario, a user might think it to be a waste of money as well as time to invest in such a product.
But, one should not get upset if he faces any similar issue with one of the McAfee products he is using because the issues with McAfee Real-Time scanning can always be fixed. All you have got to do is follow the quick as well as useful instructions given in this article and you will be able to scan for viruses again.
Ways to fix the issue
- Use McAfee Diagnose and Repair tool
This tool is specifically available on the mcafee.com/activate website to fix issues with whatever McAfee products you are using. You just need to navigate to the official website and download the tool from there. After you have downloaded it, you need to run it on your device so that it could fix real-time issues with your product. After downloading it, do the following:
- Click on the “Run” option
- Double-tap on the file
- Click “Yes” to allow it to make necessary alterations to your device
- Be sure that you do not close the windows that open
- Reboot your system
When you restart your PC, all the programs present on it get refreshed. Once they get refreshed, some minor issues with it might also get resolved. This simply means when you reboot your system, McAfee software will also refresh and might start to work as expected.
- Uninstall any third-party antivirus
At times, using third-party antivirus solutions along with McAfee software may give way to conflicts between those programs. So, you should uninstall or disable any such software to avoid any such hurdle.
If the above-given methods could not effectively help you to get rid of the virus scanning issues, then what you should do is uninstall the products themselves. After deleting it from your device, you should reinstall it via mcafee.com/activate.